How We are Organized

Service Lines and Service Delivery Structure1

MCFD delivers or funds services across six service lines to approximately 130,000 children, youth and families every year:

  • Early Years Services (EY) (Early Childhood Development/Child Care) (ECD/CC) Note: Child Care moved to the Ministry of Education and Child Care in April 2022.

  • Services for Children and Youth with Support Needs (CYSN)

  • Child and Youth Mental Health Services (CYMH)

  • Child Safety, Family, Youth and Children in Care Services (CS/CYIC)

  • Adoption Services (AS)

  • Youth Justice Services (YJ)

With the exception of EY services, some services for CYSN, and YJ services that are administered centrally. In 2022/23, services were delivered across the province in 13 Service Delivery Areas (SDA). Each SDA was divided into Local Services Areas (LSA). There were 46 LSAs:

Loading...
1 The province was reconfigured into 8 Service Delivery Areas starting in 2023/24. A map of the new SDAs will be posted when available.

MCFD teams (each led by a Team Leader):

  • Children and Youth with Support Needs Service Teams

  • Child and Youth Mental Health Service Teams

  • Child Safety Service Teams

  • Children in Care Guardianship Service Teams

  • Adoption Service Teams

  • Youth Justice Probationary Service Teams

  • Youth Service Teams

Indigenous Child and Family Service Agencies (providing a range of services):

  • Voluntary Family, Youth and Kinship Care Support Services

  • Child Safety Services

  • Children in Care Guardianship Services

  • Adoption Service Teams

Contracted Community Social Services Agencies (including Indigenous community social service agencies, providing a range of services):

  • Early Childhood Development

  • Children and Youth with Support Needs

  • Child and Youth Mental Health Service

  • Child Safety Voluntary Family, Youth and Kinship Care Support Services

  • Children in Care Guardianship Support Services (includes foster care)

  • Adoption Services

  • Youth Justice Services

In addition to SDA services, a number of services are coordinated and delivered provincially including: Autism, Services for the Deaf and Hard of Hearing; campus based Mental Health Services; and Youth Justice Institutions and Forensic Services.

Service delivery is linked to a provincial office located in Victoria with sub-offices in Vancouver, Kelowna and Prince George that provide:

  • Service Delivery Oversight

  • Legislation and Policy

  • Offices of the Provincial Director of Child Welfare

  • Youth Justice

  • Adoptions

  • Indigenous Service Improvement

  • Quality Assurance

  • Corporate Services (Finance, Contract Management, Strategic Human Resource Management, and Analytics Office)

Ministry Workforce

Employee Count by Service Delivery Area and Centralized Programs1,2
Loading...
1 As of March 31, 2023, the total employee count of 4,838 was comprised of 4,515 regular and 323 auxiliary employees.
2 Data include regular and auxiliary employees as well as those currently on leave.
Source: CHIPS
Employee Count by Centralized Program1,2
Loading...
1 “-“ Indicates no counts of employees.
2 Data include regular and auxiliary employees as well as those currently on leave.
Source: CHIPS.
MCFD’s Front Line Retention Rate1,2
For Fiscal Year 2022/23
Loading...
1 “-“ Indicates no counts of employees.
2 Of all the MCFD front line employees at the start of the fiscal year, this is the percentage of employees that were still MCFD employees a year later. This measure excludes employees that exited for reasons other than Abandonment or Resignation (ie. Retirements or Involuntary exits are not included).
Front line employees consist of social workers, team leads and administrative professionals.