Child and Youth Mental Health

Performance Indicators

3.01 Child and Youth Mental Health Services (CYMH) Client Service Satisfaction

CYMH Service Satisfaction
Fiscal Year 2017/18

The data over the twelve month period, April 1, 2017 to March 31, 2018, is based on 80 surveys

CYMH Service Satisfaction (Baseline)
Fiscal Years 2011/12 to 2012/13

The baseline is based on 232 surveys collected between April 1, 2011 and March 31, 2013.

3.02 CYMH Time to Receiving First Services


For children and youth experiencing mental health issues, timely and effective therapeutic services is the most desirable option. These services (including brief, group, and one-to-one services) should take place without unnecessary delays. Clients in urgent need, presenting with suicidal thoughts for example, do not wait for services. In 2017/18 over 20% of clients had no wait for service and the average time waited for a first clinical service was 59.8 days, over nine days shorter than an average of 69 days one year earlier in 2016/17.

Average Days to First CYMH Service

MCFD provides CYMH service in Vancouver/Richmond through a contract with Vancouver Coastal Health Authority.