How We are Organized

Service Lines and Service Delivery Structure1

MCFD delivers or funds services across six service lines to approximately 140,000 children, youth and families every year:

  • Early Childhood Development (ECD).

  • Services for Children and Youth with Support Needs (CYSN).

  • Child and Youth Mental Health Services (CYMH).

  • Child Safety, Family, Youth and Young Adult services (CS/CYIC/SAJE).

  • Adoption Services (AS).

  • Youth Justice Services (YJ).

With the exception of EY services, some services for CYSN, and YJ services that are administered centrally. In 2023/24 fiscal year, services across the province were organized into eight Service Delivery Areas (SDAs). Each SDA was further subdivided into Local Service Areas (LSAs). In total, there were 44 LSAs throughout the province.

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1 Starting in the 2024/25 fiscal year, the province was reorganized into seven Service Delivery Areas (SDAs), with SDA NorthCoast/Bulkley Nechako and SDA North Central/Peace Region merging into a single SDA called Northern SDA. Each SDA is further divided into Local Service Areas, totaling 44 in number.

Services are coordinated through a provincial office in Victoria and delivered through seven Service Delivery Areas, a provincial centralized services centre and facilities, and through Indigenous Child and Family Service Agencies, contracted community social service agencies and direct care providers (i.e., foster caregivers and extended family care providers). The Ministry’s services include early childhood development, children and youth with support needs, child and youth mental health, adoption, family support, child protection, and youth justice, as well as helping youth and young adults transition from government care to adulthood and adult services.

Ministry Workforce

Employee Count by Service Delivery Area1,2
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1 As of March 31, 2024, the total employee count of 5,300 was comprised of 4,941 regular and 359 auxiliary employees.
2 Data includes regular and auxiliary employees as well as those currently on leave.
Source: CHIPS
Employee Count by Centralized Program1,2
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1 “-“ Indicates no counts of employees.
2 Data include regular and auxiliary employees as well as those currently on leave.
Source: CHIPS.
MCFD’s Front Line Retention Rate1,2
For Fiscal Year 2023/24
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1 “-“ Indicates no counts of employees.
2 Of all the front line employees at the start of the fiscal year, this is the percentage of those employees that were still MCFD employees a year later. This measure excludes employees that exited for reasons other than Abandonment or Resignation, ie. Retirements or Involuntary exits are not included.
Front line employees consist of social workers, team leads and administrative professionals.